Toronto shelter occupancy

City of Toronto open data · refreshed daily · every figure dated

Toronto shelter occupancy

Loading the City's latest count…

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people served in shelter and overnight programs

Service users staying overnight in City-funded programs, excluding Temporary Programs and the Temporary Refugee Response, which are shown separately.

Beds

— programs

—occupied

Occupied
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Capacity
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Unoccupied
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Capacity is the City's actual capacity: beds in service that night. Funded: —, of which — out of service.

Rooms

— programs

—occupied

Occupied
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Capacity
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Unoccupied
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Rooms are counted for family and hotel programs where households don't share a room. Funded: —, of which — out of service.

— of — programs

were at or near full (95% or more of their beds or rooms occupied); — were at 100%. How this is defined.

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Separate panel · —

Temporary Programs

—people served

Beds

—

— of — occupied

Rooms

—

— of — occupied

    The City's field notes don't define the “Temporary Programs” program area. It first appears on January 1, 2024, when the City moved its 22 “COVID-19 Response” programs into it, so the trend charts count COVID-19 Response (2021–2023) with it. It is shown on its own so that an undefined category doesn't drive the headline. — programs reported last night.

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    Separate panel · —

    Temporary Refugee Response

    —people served

    Beds

    —

    — of — occupied

    Rooms

    —

    — of — occupied

      The City's definition: “Programs that are intended to create spaces in the overnight services system in order to support refugee and asylum claimant families and individuals.” — programs reported last night. Year-round refugee programs (“Base Program - Refugee”) stay in the headline.

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      Second source · —

      Unmatched callers

      —people

      “Total individuals who were not able to be offered a space over the past 24 hours, at time of closeout at 4am” — Central Intake, operational date —.

      — had called once that day; — had called two or more times.

      Singles and couples only: “People seeking space in family sector programs are supported through a different process that ensures they have indoor accommodations while waiting for access to shelter.” The City publishes this monthly, so it lags the occupancy count.
      Show the daily values as a table

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      05 · —

      Where the programs are

      Every program that reported last night, pinned at the address the City publishes. Filter once: the map and the table follow.

      This map is not a bed-finder. For a shelter space, contact Central Intake: 416-338-4766 or 1-877-338-3398, or call 311. It is a City-operated, 24/7 telephone service. Source: toronto.ca, Central Intake.

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      All programs are in the table; it scrolls within its frame. Sort by any column.

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      06 · About the data

      What this shows, and what it doesn't

      What it shows

      • The City of Toronto's own nightly count of people staying in shelter and overnight programs it funds, and how many of those programs' beds and rooms were occupied. The count is taken at 4:00 am and refers to the evening before.
      • Beds and rooms are separate measures and are never added together. Rates are occupied ÷ actual capacity (beds or rooms in service that night), the City's own formula, applied to the totals.
      • “Temporary Programs” (with its predecessor “COVID-19 Response” before 2024) and “Temporary Refugee Response” each appear in their own panel. The headline covers every other program area, and one line adds the three back up to the City-wide total.
      • Unmatched callers come from a second City dataset, Central Intake's service queue, published monthly with its own dates.

      What it doesn't

      • It is not a count of homelessness in Toronto. People sleeping outside, staying with others or in programs the City does not track here are not in it, and this page adds no outside estimates.
      • It cannot tell you whether a bed is free right now. The City notes that unoccupied beds and rooms “may be held for a service user or may be vacant”, and programs with nobody staying that night are left out of the day's data.
      • It holds nothing about individuals. The data is program-level.

      “At or near full”

      This page's own definition, not the City's: a program whose City-reported occupancy rate is 95% or more, meaning at most 1 in 20 of its in-service beds or rooms unoccupied. Every rule and transformation is documented.

      The City's limitation, verbatim

      This is unaudited data compiled directly from an administrative database. Data reflect only the state of each program's records in the database and may not always accurately reflect the actual current situation in each program.

      Toronto Shelter & Support Services, dataset notes

      Contains information licensed under the Open Government Licence – Toronto.

      Homeless in Toronto The board game this dashboard accompanies: the dice are fair, the board is not. Every number in it is cited too.
      Illustration: a brick apartment building at night in falling snow, its windows lit in warm colours.
      Illustrations are AI-generated atmosphere, not photographs and not data.
      Illustration: a steaming mug of tea on a windowsill, the Toronto skyline blurred outside. Illustration: a door key on a ring beside a lamp on a nightstand. Illustration: a winter coat and scarf hanging on a wall hook.
      Illustration: an open front door at night, warm light from an empty hallway spilling onto snowy steps.